Body Language

Research has shown that when we communicate with others, only 7% of our feelings
are conveyed with words, 38% of what we communicate is through our tone of voice and an
amazing 55% is by using body language.
Body language is what we ìsayî to one another without the use of words.  This nonverbal communication can come in several forms:  body position, eye contact, facial
expressions, physical appearance, touch and space.



Body Position - the location of the arms, legs and hands as well as the manner of
sitting or standing can tell you a lot.  For example, crossed arms often indicts
defensiveness and the desire to be more removed; a sitting person leaning forward is
a sign of friendliness and interest.

Eye Contact - eyes can reveal moods and feelings as well as intentions and interest.
For example, if a person is having a one-on-one conversation, yet is looking around
and not at the person to whom he or she is speaking, it might tell you that the sender
is more interested in something else.

Facial Expressions - our expressions also send a message.  For example, raised
eyebrows could mean disbelief, questions, shock.  A frown usually indicates
displeasure, yet a smile usually expresses agreement and pleasure.
Physical Appearance - the manner in which one dresses tells a little about his or her
personality and character.  In addition, the items a person carries by choice can also
aid in determining personality traits.  someone who always carries a briefcase may be
characterized as serious and work-oriented.  Shorts and tank top expresses carefree
and informality.

Touch - the manner in which one person touches another can reveal a great deal
about his or her character.  For example a light tap on the shoulder is apologetic,
while a firm hand on the shoulder is demanding.  A firm handshake often hints of a
strong-willed and straight forward individual.

Space - the distance a person keeps while talking is a good indication of his or her
openness and sociability.  We all have a ìcomfort spaceî that we like to keep around
us.  For example, if someone stands too closely when speaking, invading that space, it
is often interpreted as a hostile and forceful communication



By keeping aware of the body language of those around you, your ability to assess
their message will be greatly increased.  The listenerís body language will help you monitor
your delivery of an idea or message.  One additional thing to remember.  Your body
language gives you an indication of your motives and meanings--be sure to monitor your
own non-verbal cues.



Interpreting Gesture

Most gestures using body language and paralanguage are quite important and can be
used to send signals between the sender and receiver.  They can be grouped into three
categories that resemble a traffic signal.

Paralanguage

Paralanguage is verbal language that can have meaning,but it is not words.
Examples:  sighing, clearing throat, yawning, clicking tongue, etc